Job Description:
Responsible for maintaining and developing sales for specific Quick service accounts in North America.
Main Duties and Responsibilities:
• Building new profitable business via ongoing management of an active sales pipeline and subsequent implementation.
• Retaining gained business by achieving maximum levels of profitability for deSter and maximum levels of satisfaction for own and direct reports’ customers
• Implementing new business accurately and in line with expectations of all stakeholders
• Ensuring the agreed targets on turnover and margins are met and report consequently and via the proper channels and guidelines
• Contribute in further professionalizing of processes and the route to market
• Achieve the best possible commercial deals
• Responsible of driving and growing Sales opportunities
• Establish solid relationships with customers
Account management
• Create annual customer budgets and ongoing forecasts
• Ensure account management plans and associated action plans are according to the customer portfolio
• Manage the customer contact program
• Ensure all contracts are accurately implemented, e.g. managing contract performance, customer payment terms, delivery terms and complaints
• Manage above account management responsibilities through direct reports and own accounts
Prospecting new customers
• Ensure an accurate and targeted sales pipeline is in place with a corresponding action plan
• Ensure sales tenders are managed to the highest standards to achieve the utmost in class conversion levels
• Responsible for the achievement of proposed sales budget, proper management of accounts, and the further development of the business
• Present reports on performance and activities on a weekly basis
• Prepares sales quotes and presentations with the support of key stakeholders
• Negotiate deals with the support of key stakeholders
• Work with business support, product management and customer service teams to implement the business model per customer
• Anticipate and propose short-term sales objectives for the sales region and modify them in line with the market situation/needs/requirements/trends
• Initiate projects to achieve targets, including good and thorough understanding of market trends, customer needs, and competitive moves in addition to strengths/capabilities and competitive position
Requirements
Education:
• Degree in Economics or related discipline
Work Experience:
• At least 10 years of Sales experience with major customers preferably in the packaging business and or Quick service market
Technical Skills:
• Word, Excel, PowerPoint, O365 skills (Teams, Sharepoint, One Note,…)
• Experience with ERP systems helpful
Other Skills:
• Results driven, tenacious and focused
• Proven negotiation skills
• Strong communication skills on all levels in an organization
• Attention to detail, well organized, accurate and well documented
• Customer orientated
• Flexible but target driven
• Leadership skills
• Team player
Language / Communication Skills:
• English, and any other modern language, fluent both orally and in writing
• Excellent communication and presentation skills
