Job Summary:
The Commercial Support Coordinator will support the commercial teams in developing new/existing business by providing the best commercial deals, matching customer’s requirements against the companies’ capabilities and strengths. He/she will be a mediator and coordinate the relationships and interactions between our customers (trough the commercial teams) and the different (internal) stakeholders, during the entire business development and contract management process (including tender pricing requests, pro-active developments, price reviews etc.).
Main Duties and Responsibilities:
- Contract management: responsible for monitoring contract follow-up, cost & sales price review, price review calculations or contractual incentives (e.g. bonus agreements, development funds, etc.)
- Project Management: ownership over the complete internal pricing process by:
- Being the internal customer voice, translating the project requirements into the proper process flows for specifications and pricing
- Follow-up on the project with the relevant stakeholders to ensure information is shared in line with the project timeline, continuously analyzing and challenging the provided information
- Align with the commercial team on pricing strategies, commercial tactics etc. in order to finalize the pricing proposal and collect internal approvals based on the group guidelines
- Share and follow-up on the quotations with the commercial teams
- Coordinate commercial sampling requests
Qualifications
Education:
- Bachelor or Master’s degree in Finance, Marketing or Communications
Work Experience:
- 3 years of working experience, preferably in a commercial back-office function
- Proven track record in customer support or account management activities
- Project management experience is considered a plus
- Solid financial insight is a must
Personal Skills:
- Commercially and business minded – ability to understand and develop commercial, operating and financials models including pricing, supply chain & logistics activities, etc.
- Able to build effective working relationships, predominantly with internal stakeholders and colleagues such as commercial teams, procurement, deStudio, finance
- Focused on continuous improvement and be able to develop ideas/insights into actions, in terms of commercial proposal as well as internal processes and documents
- Able to communicate at all levels of the organization
- Self-motivated and resilient – result focused and action oriented
- Good relator and able to think and act flexibly
Technical Skills: (Certification, Licenses and Registration)
- Literacy in Microsoft and Office 365 applications (Excel, Powerpoint, Word)
- Knowledge of SAP or Microsoft Dynamics
Language / Communication Skills:
- Excellent language skills, fluent in English and Dutch/German (both orally and in writing)
